Each has a different setup process and you cannot mix one with the other. The AirPort Extreme will not appear in AirPort Utility on the iPhone or iPad if you have performed a Hard Reset correctly and the AirPort Extreme is functioning correctly.ĪirPort Utility for the iPhone and iPad is very different from AirPort Utility for Windows. If the AirPort Extreme really has been reset correctly using a Hard Reset, it will show up under the Set Up a New AirPort Base Station heading when you run the process.Īlso, in the Airport utility, the Extreme icon is showing (it did not before) but tapping it goes to the "device not found"screen. They are right out of the Setup Guide that comes with the AirPort Extreme and AirPort Express, so nothing unusual or out of the ordinary there as far as the setup. The wizard will set up the Express to "extend" the network using an Ethernet connection, since you indicate that the Express is connected this way. The setup will be simpler.you only have to name the AirPort Express. When the AirPort Extreme is set up and has a green light, you can now power up the AirPort Express and set it up the same way that you did the AirPort Extreme. The setup "wizard" will set up everything for you. Password.Type in a password to be used for both the wireless network and base station Network Name.Type in a name for the wireless networkīase Station.Type in a name that you want to call the AirPort Extreme When you tap on AirPort Extreme, the setup "wizard" will open up and take a few seconds to analyze the network, then display a screen that looks similar to the example below, except that you will see an AirPort Extreme pictured: You will see AirPort Extreme on your screen The example below shows an AirPort Express. Under the listing of Set Up New AirPort Base Station.Tap on AirPort Extreme Power up the AirPort Extreme for a minute or two You can make a Genius Bar reservation or you can live chat with an Apple support representative.Make sure that the Ethernet cable from the new gateway connects to the WAN "O" port on the AirPort Extreme
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